Robe Hook Towel Bar Home Hotel Bathroom Accessories Set

Product Description

Product Description

Material	Brass
Finish	Chrome, Black, ORB, Stainless Steel, Gold, Rose Gold, Metal Gun, Brush Gold, etc
Warranty	1 Year Free Warranty, 3 Years Quality Assurance. The warranty does not cover damage or non-conformance due to misuse, abuse, improper storage, improper handling, improper maintenance, improper installation or uses other than normal household usage.
Customized service	Customed laser logo on the faucet and model sticker on the box if customers request.
Technical Support	1. Installation instruction sheet in the box if customers request. 2. Online installation instruction if customers request.
Lead Time	1. Normally in 3-7 working days for sample order. 2. About 30-45 days for 20GP container; about 40-50 days for 40GP container.
Trade Terms	1. Price normally based on FOB Ningbo USD price. Accept other price terms such as CIF, CNF, DDP, EXW, etc. 2.MOQ: normally 100-150pcs each item for formal orders but it is also negotiable and we can accept less than MOQ with mixed items for trial order. 3.Payment Terms: T/T Payment, 30% deposit before production, 70% balance before delivery.
Maintenance	Proper maintenance is required to preserve all finishes. Clean the faucet periodically with clean waters, rinse thoroughly with warm water and dry with a clean, soft cloth. Please do not use any harsh chemicals as these will dull/corrode the finish (such as hand wash, liquid soap, soap, dishwashing liquid, bath cream, etc) and also any hard cleaning tools (like hard brush, stainless steel scrubber, sandpaper, etc) is forbidden because it will scrape the surface and plating.

Packing & Delivery

Normally, each faucet is wrapped with a cloth bag and bubble bag in a neutral box (brown box or white box) and there are usually 12 pieces of faucets in one master carton (different products may have different packing). We also has other foam package to protect products from damages during transportation for some specific models. Azeta sanitary ware accepts customized package if you have special requirements. 

Company Profile

1.We are professional faucet manufacturer since 1998. 
2.We have over-20-year rich export experience of sanitary ware all over the world. 
3.We are a self-build factory manufacturing faucet, best production capability, best quality control, best service. 
4. We have our own R&D team and OEM, ODM are welcome. 
5. Inspected by the Inspection Institution of TUV Certification. 
6. 100% QC inspection at each stage of production before shipment. 
7. Professional sales team will propose helpful suggestion to find the best solution. 
8. Analyze and solve after-sale's problem & provide settlement timely.

FAQ

Q1: What is the warranty for the faucets? How it works?

A1: For faucets, normally 1 year free warranty, 3 years quality assurance. For example, normally we will offer 2% spare parts according to your order quantity and send it together with your formal orders. If the problems can be fixed by changing spare parts, please replace spare parts by yourself. If the faucet body is leaking and cannot be fixed, we will send you the replacement in your next new order.

Q2: What is your MOQ? 
A2: It can be friendly discussed between us. Normally 100pcs each model while we accept less quantity at the beginning of our cooperation so that you can test our product quality before a formal order. 

Q3 : What type of cartridges you provide and the lifetime? 
A3 : We provide ceramic cartridges mainly including: Spain Sedal Cartridge: 500,000 times open and close; Local Cartridge: 200,000 times open and close. 

Q4 : What about the lead time / production time? 
 A4 : It depends. Normally it takes about 15-18 days for trial order quantity less than 500pcs; about 25-30 days for 20ft; about 30-35 days for 40ft. 

Q5 : How can we get sample to check quality? And how many days? 
A5 : You can order one or few pieces sample to check our product quality firstly. It can be ready within 3 working days once we receive the sample payment. 

Q6 : Do you charge for samples and freight?

A6 : As per our company policy, the samples and freight will be on customer's account first while sample charges will be returned to you in your first formal order. 

Q7 : Is there cheaper shipping cost to import to our country? 
A7 : For small order, express will be best; For bulk order, sea shipment is the best but takes longer time; For urgent orders, we suggest by air. 

Q8 : Can we get support if we have our own market position? 
A8 : Please inform us your detailed schedule on your market demand, and we will discuss and propose helpful suggestion for you to find the best solution.