| After-sales Service: | Online Technical Support |
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| Warranty: | 1 Year Free Warranty, 3 Years Quality Assurance |
| Material: | Brass |
| Structure: | Single Hole |
| Surface Treatment: | Polish |
| Style: | Modern |
| Samples: |
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| Customization: |
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Material
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Brass Body, Zinc Handle, Ceramic Cartridge
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Finish
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Chrome, Black, ORB, Stainless Steel, Gold, Rose Gold, Metal Gun, Brush Gold, etc.
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Guarrantee
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1 Year Free Warranty, 3 Years Quality Assurance.
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Customed Service
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Customed laser logo on the faucet and model sticker on the box if customers request.
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Technical Support
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1. Installation instruction sheet in the box if customers request.
2. Online installation instruction if customers request.
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Lead time
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1. Normally in 3-7 working days for sample order.
2. About 30-45 days for 20GP container; about 40-50 days for 40GP container.
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Trade Terms
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1. Price normally based on FOB Ningbo USD price. Accept other price terms such as CIF, CNF, DDP, EXW, etc. 2.MOQ: normally 100-150pcs each item for formal orders but it is also negotiable and we can accept less than MOQ with mixed items for trial order. 3.Payment Terms: T/T Payment, 30% deposit before production, 70% balance before delivery. |
1.We are a professional faucet manufacturer since 1998.
2.We have rich experience of exporting faucets all over the world more than 18 years.
3.We are a self-build factory manufacturing faucet ,best production capability,best quality control,
best service.
4.We have our own R&D team and OEM ,ODM are welcome.
5.Inspected by the Inspection Institution of TUV Certification.
6.100% QC inspection at each stage of production before shipment.
7.Professional sales team will propose helpful suggestion to find the best solution.
8.Analyze and solve after-sale's problem & provide settlement timely.
Q1: What is the Warranty for the faucets?
A1: For the faucets, we have 3 years warranty. If any quality problems on our side were found in
this period, we will send you the replacement in your next new order.
Q2: What is your MOQ?
A2: 100pcs each model while we accept less quantity at the beginning of our cooperation so that
you can test our product quality before normal order.
Q3 : What type of cartridges you provide and the lifetime?
A3 : We provide ceramic cartridges mainly including:
Spain Sedal & Taiwan KCG Cartridge: 500,000 times open and close;
Local Cartridge: 200,000 times open and close.
Q4 : What about the delivery time?
A4 : It takes about 15 days for trial order quantity less than 1000pcs; about 25 days for 20ft; about
30 days for 40ft.
Q5 : How can we get sample to check quality ? And how many days?
A5 : You can order one or few pcs sample to check our product quality firstly. It can be ready within
3 days once we receive the sample payment.
Q6 : Do you charge for samples and freight?
A6 : As per our company policy, the samples and freight will be on customer's account while sample
charges will be returned to you in your first official order.
Q7 : Is there cheap shipping cost to import to our country?
A7 : For small order, express will be best; For bulk order, sea shipment is the best but takes longer
time; For urgent orders,we suggest by air.
Q8 : Can we get support if we have our own market position?
A8 : Please inform us your detailed schedule on your market demand, and we will discuss and
propose helpful suggestion for you to find the best solution.
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