| Customization: | Available |
|---|---|
| After-sales Service: | Online Technical Support |
| Warranty: | Within 2 Years |
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| Material | Body part: brass body zinc handle Tube: SS201, total 115cm (if need to customize length, please keep us informed in advance) Head shower: stainless steel or plastic upon your request Handheld shower: stainless steel or plastic upon your request Hose: matching 1.5M SS hose or PVC hose upon your request |
| Finish | Chrome, Black, Gold, Rose Gold, Metal Gun, Brush Gold, etc. |
| Guarrantee | 1 Year Free Warranty, 3 Years Quality Assurance. The warranty does not cover damage or non-conformance due to misuse, abuse, improper storage, improper handing, improper maintenance, improper installation or uses other than normal household usage. |
| Customized Service | Customized laser logo on the faucet and model sticker on the box if customers request. |
| Technical Support | 1. Installation instruction sheet in the box if customers request. 2. Online installation instruction if customers request. |
| Lead time | 1. Normally in 3-7 working days for sample order. 2. About 30-45 days for 20GP container; about 40-50 days for 40GP container.Trade Terms |
| Trade Terms | 1. Price normally based on FOB Ningbo USD price. Accept other price terms such as CIF, CNF, DDP, EXW, etc. 2. MOQ: normally 100-150pcs each item for formal orders but it is also negotiable and we can accept less than MOQ with mixed items for trial order. 3. Payment Terms: T/T Payment, 30% deposit before production, 70% balance before delivery. |
| Maintenance | Proper maintenance is required to preserve all finishes. Clean the faucet periodically with clean waters, rinse thoroughly with warm water and dry with a clean, soft cloth. Please do not use any harsh chemicals as these will dull/corrode the finish (such as hand wash, liquid soap, soap, dishwashing liquid,, bath cream, etc) and also any hard cleaning tools (like hard brush, stainless steel scrubber, sandpaper, etc) is forbidden because it will scrape the surface and plating. |
Normally, each faucet is wrapped with a cloth bag and bubble bag in a neutral box (brown box or white box) and there are usually 12 pieces of faucets in one master carton (different products may have different packing). We also has other foam package to protect products from damages during transportation for some specific models. Azeta sanitary ware accepts customized package if you have special requirements.
1.We are Professional faucet manufacturer since 1998.
2.We are ****** assessed over-15-year Gold Supplier.
3.We are a self-build factory manufacturing faucet, best production capability, best quality control, best service.
4. We have our own R&D team and OEM, ODM are welcome.
5. Inspected by the Inspection Institution of TUV Certification.
6. 100% QC inspection at each stage of production before shipment.
7. Professional sales team will propose helpful suggestion to find the best solution.
8. Analyze and solve after-sale's problem & provide settlement timely.
Q1: What is the warranty for the faucets? How it works?
A1: For faucets, normally 1 year free warranty, 3 years quality assurance. For example, normally we will offer 2% spare parts according to your order quantity and send it together with your formal orders. If the problems can be fixed by changing spare parts, please replace spare parts by yourself. If the faucet body is leaking and cannot be fixed, we will send you the replacement in your next new order.
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